Pakis Papademetriou has been serving Quality and Sustainability since 1995. He is an experienced integrator of management systems and a passionate advocate for sustainability. He has received a Bachelor’s degree in Mechanical Engineering and Master’s degree in Industrial Engineering, both from the University of Illinois at Chicago. He is also certified professional in Business Sustainability Management by the University of Cambridge (CISL). He joined Athens International Airport (AIA) in 1999 and currently he holds the position of Manager, Corporate Quality. He is President of the Corporate Responsibility Committee of the American-Hellenic Chamber of Commerce and Vice Chairman of the Board of CSR Hellas. His primary interest and expertise regarding mentoring particularly to Social and Impact Enterprises include business process management, service quality, sustainability management, impact metrics and communications.